“My solar system just stopped working. Maybe solar doesn’t work after all.”
That’s what this customer said when they called us… frustrated, confused, and on the edge of giving up.
But what happened next shocked even us. And it exposed a huge problem nobody in the solar industry wants to talk about.
The Hidden Enemy of Solar? Bad Installation.
Let’s start with a fact:
Most of the complaints about “solar not working” are NOT caused by the solar product.
They’re caused by poor setup and unqualified installation.
In this client’s case, they had invested over ₦500,000 in a decent solar system (from another vendor). But just two weeks in, the lights went off. The fan refused to blow. The inverter kept tripping. And they were ready to throw the whole thing away.
What Our Team Discovered
When our NovelSolar engineer arrived, he didn’t rush to blame the panel, the battery, or the inverter. He did something most people never do: he traced the wiring.
And what did we find?
❌ The installer used cables meant for speakers… not for solar.
❌ The cable size was too thin to carry the load, causing voltage drops.
❌ No proper fuses or breakers were installed.
All of this led to overheating, inverter overload, and eventual shutdown. It wasn’t the product. It was the poor wiring and shortcuts taken by the previous installer.
The Fix? Just 15 Minutes.
Our engineer replaced the wrong cables with the right solar-grade wires. Within 15 minutes:
- The fan came back on.
- The inverter ran smoothly.
- No shutdowns. No issues. Just clean, stable solar power.
The client stared at us like we just performed magic.
The Bigger Lesson: Solar Doesn’t Fail. Setup Does.
If you’re thinking of going solar or already have, this is the hard truth:
“Even the best solar panel in the world won’t work properly if the setup is wrong.”
Sadly, this happens too often:
- People go for the cheapest installer, not the best one.
- Some “technicians” don’t understand energy load calculations.
- Wrong batteries, undersized inverters, and bad wiring kill systems faster than bad sunlight.
How to Avoid This Trap
Here are a few expert tips we give every customer at NovelSolar:
- Ask for load analysis before installation. Your installer should know exactly what you’re powering.
- Use certified DC cables and components. Speaker wires and shortcuts = danger.
- Get a warranty AND after-sales support. A real brand will stand behind their work.
- Check reviews. Google. WhatsApp. Instagram. Past customers don’t lie.
Solar Works… But Only If It’s Done Right.
It’s time we stop blaming solar as a technology. The sun isn’t the problem. The inverter isn’t the villain. The real enemy is poor craftsmanship.
And at NovelSolar, we don’t just sell solar… we build trust.
So if your system isn’t performing well, or you’re thinking of going solar and want peace of mind, get certified help. Or better still, let us handle it from start to finish.
Want a FREE setup check or system inspection?
👉 Visit novelsolar.com
📞 Call or WhatsApp our support team
📍 Nationwide coverage | Certified Engineers | Real Results
Let this story remind you:
It’s not always about the panel. Sometimes, all it takes is the right team to make solar shine the way it should.
“What other solar myths or issues have you heard? Drop your questions in the comments or WhatsApp us… we’ll break them down in the next blog.”
